"Press 1 for service, 2 for support, for anything else just stay connected, and you will be put through to the next free staff member." To welcome customers in a professional and effective way, companies request more and more specific workflows and processes with respect to telephony. This is where Callisto IVR / ACD enters the arena: the customers define their individual requirements in a brief specification, and subsequently, after a short development period, they will receive an Interactive Voice Response (IVR) system, or an Automatic Call Distribution (ACD) system, or an AutoAttendant (AA) system  tailored to their individual needs . Quick, individual, cost-effective and high quality. The IVR / ACD / AA application can also be managed via the Callisto web GUI according to the specification details.

 

With Callisto IVR/ACD the most individual and complex workflows and applications can be realised: