Easy, fast, complete communications
Callisto provides all features to facilitate modern corporate communications. These can easily be configured via web browser or via telephone access.
The features are:
Call answering during absence; incoming call notification via text SMS or e-mail (adjustable); individual messages for incoming calls where callers can choose via their keypad (DTMF) the destination such as secretary, your cell phone, or your messaging service (auto attendant); usage and operation of the auto attendant via web interface; listening to voice box messages via phone, e-mail attachment, or web
Central service; individual web access and access via display, e.g. at the larger Cisco IP phones; add, delete, modify contacts; select by clicking on the appropriate number
Push Messaging service:
Send text messages (SMS) to a single or to multiple users via XML to Cisco IP phone displays
Text message (SMS) service:
Send short messages to single or multiple users via SMS to their cell phones
Monitor and speed dial buttons configuation, setting of Single Number Reach (SNR), management of Cisco® Phone Services, copy&paste dialing
Music or voice messages during waiting times; manage file archives and new titles via web interface
All statistical data for call detail record analysis: detailed information about caller number, called number, call time and duration, extended filters for individual data analysis; data export via export manager as Microsoft® Excel® file (xls) or Microsoft® Access® database (mdb).
Remote configuration service:
Call forward 'immediate', 'on busy', or 'on no answer' to any arbitrary target (phone number or voicemail system) configuration via web interface or via remote access
Administration and configuration service:
Web-based administration; additional settings of Cisco® Unified Communications Manager Express and Cisco® Unified 500 Series, respectively; five languages included (English, German, French, Italian, Spanish)
Web interface for individual startup scripts; CTMaker® scripts which handle time-dependent controlling functions during system start (scheduling service)
Fax service (optional):
Send and receive faxes; individual fax boxes; direct access via web (view and print) and incoming faxes as e-mail attachments delivered to individual mailboxes (Tagged Image File Format - TIFF); send TIFF fax messages to any fax numbers
Virtual conference service (optional):
Multiple parties (internal/external); admission control with password protection; conference number input as administrator or user; invitation of further parties
Open inbound manager (optional):
Create own schema for receiving and forwarding incoming calls; design, simulation, and debugging with the free CTMaker® development system by CTModule; easy installation of individual applications on Callisto (examples: alarm system, baby monitor solution, time- and skill-based call center solutions, professional waiting queue, and many more); an OIM application can, besides a CTMaker® OIM script, also contain a web application, which regular users can configure and control, provided they have the appropriate rights
Mobile connect service (optional):
Call forwarding to mobile parties. Mobile users can be reached just like internal users. They can redirect calls back to internal phones, put the call on hold, or initiate a three-party-conference.
COC Express (optional or stand-alone):
Cisco® Unified Communications Manager Express and Cisco® Unifed 500 Series operator console; operator calls; view of all phones' states; multi-line/multi-call handling; hold, unhold, transfer, blind transfer, conference, telephone note; call operation via 'drag&drop'; smart, software-based usage functions; incoming call and on-hold call pickup; remote phone control for forwarding/DND; incoming call popup with Microsoft® Outlook® contact synchronisation incl. contact images; easy setup, intuitive user interface, support of touch screens; reporting entries in Microsoft® Outlook®; click-to-dial of Microsoft® Outlook® contacts; presence information setup and viewing; security features, password-protected configuration.
Available in English, German, French, Italian, Spanish
Note: The individual feature set above depends on the particular PABX type in use. Modifications without notice.